Support

Our objective as a Services Organization is to help you maximize the value of your investment in Open Text technology.

Solution Value Chain

To this end, Open Text Services employs a "Solution Value Chain" to help you to identify the business imperatives that drive your solutions. With your business goals clearly defined, we can help you to develop your strategy—a solution roadmap that ensures speed, durability, enthusiastic user endorsement and consistency with your originally designated business imperatives.

Open Text Services offers a detailed suite of services within its Solution Value Chain to help you to achieve your implementation goals.

From training and consulting, to hosting services and customer support programs, our Services organization can help you successfully implement and deploy a complete enterprise-wide solution. Our goal is to ensure that you receive the performance you expect from your software investment, and we apply our skills and dedication fully to that end.

  • watch a live demo
  • set up a trial e-review
  • request_a_qanda_call
  • sign up
  • apply for our grant

OUR USERS SPEAK

"...that really works great (regarding the compare feature)...Yes it was awesome!  I’ve been showing it off to some of the other departments... the reviewers...  The overlay with the fade in and out between the two documents is a great tool.  These plans have a large shopping center parking lot and I found a half dozen handicap parking stalls that had been deleted in various locations that weren’t identified as changes.  We never would have caught all of them otherwise."    Tom R    Issaquah Plan Reviewer Read More
 
"...the timing is right..."
Michele M   Permit specialist/Plan Reviewer... Mill Creek
 
"...I can access my plans from anywhere..."
Tim N     Municipality Plan Reviewer..PRCS

"...I want to sell this for you..."

Shari J    SeaTac
Permit Coordinator

"...elegant..."

Larry R    WATG Architectural Group